here’s the story of how the title came about ……

I was working away at my computer when suddenly the monitor screen went blank.  Almost simultaneously there was a huge bang, like a transformer had blown outside my apartment building.  Seconds later the monitor screen clicked back on.

The next day I was talking with a neighbor who said that his monitor screen had not shut off, possibly because he had a heavy-duty surge protector.  So I headed off to the computer shop to upgrade my surge protector.

I came home to find that neither my computer monitor nor my telephone answering machine would work when connected to this new surge protector.  So I head back to the computer store to explain the situation to the clerk who says, “Oh, we should have told you that you need to hook things up in a certain sequence.”

I then say that I also need some compressed air to clean my computer.  The clerk says “we have this new improved brand that has no chemicals and so is much more environmentally friendly and also eliminates the danger of getting chemicals into your computer.  The drawback is that it’s about three times more expensive”.  I decide that in the interest of the environment and of my computer, I will go for the improved brand.

I get home, insert a canister into the casing and start spraying my computer.  In about 10 seconds the canister is empty.  Thinking that maybe the canister was defective, I insert the second canister.  Same thing.  Ten seconds of spraying and the canister is empty.

I go back to the store and say that I have a problem with this.  The clerk (a different clerk from the previous day) says “Oh, we should have told you that you need to spray in short little bursts, not in one continuous spray”.

So now I’m sitting here wondering – what is the significance of me getting the message of “Oh we should have told you” two days in a row – especially since the 2^nd clerk didn’t ask whether I had sprayed continuously or in spurts.

And part of me is screaming:

“What else is there that “you should have told me”?